Victor Vicente Teran 3 months ago

I had a great stay at Hawthorn Extended Stay by Wyndham Naples. The hotel was clean, comfortable, and well maintained.A special thank you to Mark, who provided exceptional service throughout my stay. He was incredibly friendly, professional, and always willing to help. His outstanding hospitality made a real difference and was one of the highlights of my visit.The only area that could be improved is the breakfast, which could offer more variety. Other than that, everything was excellent. I would happily stay here again and highly recommend it.

EL SENDERO 5 months ago

Mark at the front desk was fantastic! We had a wonderful experience here during our staycation in Naples. The pool was great, and the jacuzzis were incredibly hot and powerful. Overall, it was a fantastic experience, and we would definitely return for another staycation. Mark was incredibly helpful in managing a situation where our neighbors were causing issues. He was more than happy to assist us and even gave us another room that was bigger and located on the other side of the property, so our problems would be resolved. And everyone at the property was fantastic! I was impressed on how well maintained clean the property is.

Mimi 5 months ago

I stayed in a king suite while my family was using my condominium across the street and this was like a home away from home..except i didn't have to clean or cook... The housekeeping staff was amazing.The complimentary breakfast was excellent.A hot breakfast every morning... Coffee/tea available all day.. Wednesdays Offer complimentary happy hour drinks and food. The food was unexpectedly good... Burgers pulled pork baked beans etc etc. Not just snacks but a meal for a family ... Wine and beer and soft drinks all complementary... This hotel experience exceeded my expectations... The manager Leeann could not have been more helpful... She accommodated me in every way. Mark was also willing to help in every way... I am a retired business executive and my husband is a disabled veteran and this hotel exceeded my expectations. I am planning on staying here again in the summer based on my excellent experience here in march.. Highly recommend this property

Cass C 3 months ago

Mark was absolutely wonderful! He checked us in and did his best to make sure we were in the best room for our needs. Away from outside sounds as much as possible.The air conditioner in the room was a bit loud, the room was nice and clean. They had trouble keeping the breakfast hot foods stocked in the morning. Even though the eggs were gone, I very much enjoyed the sausage gravy!

Philip J. Buggs Sr. 4 months ago

I am two months into a six-month programming assignment here in Naples, Florida. Hawthorne Extended Stay was chosen as my "home away from home" for my living arrangements. My stay here has been nothing short of wonderful, with excellent service and a well-maintained living space. The staff has always been friendly, professional, and accommodating. The housekeeping and kitchen staff have also been outstanding. Whenever I encountered an issue, such as a stopped-up tub drain or a broken freezer tray compartment, the staff was quick to respond and address the problem. There was even an instance when housekeeping needed to assist, and it was resolved immediately. I received personal apologies and reassurance of quality service from both the on-site manager and the housekeeping manager. They personally came to ensure everything was taken care of again. I can't say enough good things about the staff at Hawthorne. Extended Stay. I look forward to providing an exit review once my assignment concludes at the end of August. I believe the review will simply highlight what they are already doing well. Keep up the great work that you and the Hawthorne staff are doing here in Naples, Florida.