sandra gonzalez 2 months ago

I’m always so proud of the service from my Doctor and the staff. They are all so supportive and caring and kind and my doctor takes the time to listen and advise me of my needs and concerns. I absolutely will recommend anyone to this office. They will be very happy when they receive the care from the doctor and all of the staff. Thank you so very much for your service and support. Sincerely yours, Sandra Gonzalez.

Natasha Cadogan 2 months ago

Amazing experience! My appointment was 1.30, I was seen at 1.33! Very professional, caring and compassionate staff. I was seen by Julia who is incredible - very patient, caring, thorough, and knowledgeable. She took time to listen and offered all possible outcome and treatment. Definitely a +1 patient experience. Highly recommended doctors' office.

Ali 2 months ago

I wish I could give a good review because my initial experience was great. However, I am getting 0 responses from the care team through the portal and emails. They are withholding critical information that I need for care in violation of HIPAA. Quick to contact me to schedule a surgery I hadn’t decided on but not providing the actual care I asked.

Abhijat Joshi a month ago

Terrible customer care. Be careful, you may be better placed to go elsewhere as there patient management system doesnt work.Edit: called them 4 days in a row to retrieve my x ray. Can you believe they said I need to pay them $35 for them to be able to courier a CD (compact disc) to me?They couldnt even do that btw.

Jacqueline Tero 2 months ago

This morning when the office opened at 8am I went to pick up a disc with my x-ray images that I had called to request and confirm would be available a couple weeks ago. I needed them for a 9am appointment with my usual orthopedist. When I showed up, the front desk associate said no one told her about this request. She said it takes 15 minutes to make a disc, and I asked her if I could wait and get a copy for my 9am appointment today, but she said no. Then I asked if I could get the images another way (e.g. email or patient portal). She said she could email them, but only after 11am because she was busy. I asked if my doctor could request them, and she said yes if they call the office. I asked if I needed to fill out a form for the records to be released to my doctor. She said no, there was no form, just have them call the office. I asked her if I could get her name for when they called so be sure they could connect to the right person, but she declined to give me her name.At my 9am appointment, the PA from my doctor called this office. The office told her they had no way to send records other than providing a disc for me, which they would not do when I showed up in person this morning.I had to pay for a second set of X-rays with my orthopedist, which is not only expensive but also exposed my body to unnecessary radiation. After this experience, I cannot recommend this location.Update: about an hour after posting this review, at 10:40 am I received two screenshots of my x-rays to my personal email. I really wish they could have done this when on the phone with my PA an hour ago.