George holmack a year ago

Too bad I can’t give it zero stars. Went for a tour this morning, scheduled to meet frank in the parking lot and of course he wasn’t there. I waited around and his mom came out and had to go get him. They both acted like they didn’t care and his words were it’s just 5 minutes if you want to end it that’s fine I don’t care. What manager says that to a potential customer? I was really looking forward to it as well. Scheduled a tour shows up late acts like I’m bothering him and then says he doesn’t care. DONT BOTHER!!!this response was so unprofessional and untrue. absolutely no one greeted me in the parking lot except for your mom who didn't even know who I was and acted like I didn't belong there.everyone does have bad days however you have no idea how to handle yourself in a professional manor. you argued with your mom at the door and then finally made your way outside and acted like you didn't give a crap that I was there for a tour, you had a terrible attitude and then put your hands up and said we can end this I don't care.My music with my windows up has nothing to do with any of this but as far as my music goes, I can listen to my music as loud as I want especially with my windows up yet you have people that want to complain about it as they walk by my car sitting in the parking lot. if that is how your members are with people in the parking lot, I can only imagine how they are in the actual facility. YOUR A JOKE!!!!if your mother wouldn't have come outside you would have never showed up for the tour you scheduled. its pretty sad you tell someone you would meet them at a specific time and don't show up. BE A PROFESSIONAL and show up for the appts you schedule and these kind of things wouldn't happen.

Mark Smithenson a year ago

Nice mix of peaceful relaxation (adult warm pool, trees surrounding the place, never too crowded) with fun things to do (kid areas and pools, water slide, hiking trail, yoga studio, various racquet sport courts). If you like tennis or pickleball, or might want to try, it's a very inviting atmosphere. Great that you can bring in your own alcohol and food if you want.

Chris Haley 2 months ago

Love the home feel of the club...great service and racquet variety

ellicott mills 7 years ago

Family friendly. They raise prices way too much. Otherwise great place.

Susan Moser a year ago

Once loved it here, and I'm questioning myself as to why I joined this year?!?!?!I'm VERY disappointed there is an over-infestation of mosquitoes around the lower pool area near the snack bar! Yesterday, arrived at 5:45pm and between 6-7pm was just trying to relax on a lounge chair under the canopy area near snack bar.....left with 19 mosquito bites on my ankles, front & back of legs and up to the back thigh area (guess it was from under the lounge chair I was sitting on). Today, these bites are welts!Please cut back on some of the greenery which is overgrown on the fences around the canopy area. Please grow herbs or plants that discourage the infestation of mosquito nests.And please have the closing lifeguards scrub the walls of the pool AFTER EVERYONE is out of the pool not while ANYONE is still in the pool.IF this swim club is short-staffed, ASK us (your members, especially the members who forever sit, drink booze & urinate in the Soaking Pool) to volunteer in helping improve the, more noticeable, worn down, unsanitary and unkempt conditions (bath houses).Remind members and/or guests to pickup their trash, (HINT: receptacles are provided AND are visibly stationed) from themselves AND their children. No one should have to walk through people's trash left around the lounge chairs.Need help skimming the pool so swimmers are not swimming through debris atop the pool water?Need help checking the ph balance of the pool water (no one is doing this) OR help with chlorinating the pools?Repair the hole (with a tall lifeguard chair placed above it) in the concrete right next to the 4ft depth side of pool.......how many more years until it is repaired or proceeds to enlarge more than it did from last year???CLOSE down the Snack Bar OR only sell drinks. The items purchased (from Costco or BJ's) are WAY overpriced, as if items are intentionally priced high to discourage or to punish members and/or guests for inconveniencing staff members for a drink or snack. And don't sell Dominick's (Buy 1 get 1 free) pizzas left over from a birthday celebration OR from a camp event.....THIS IS dishonest on MANY levels, especially when it's sold under the impression that it is a normal "Snack Bar" offered item.DRAIN the Soaking Pool and SCRUB the concrete benches to remove the many butt cheek fluorescent urination stains of those who sit for hours upon hours. This Soaking Pool should be renamed the "Sit-In Booze Urination Pool"......I get that we, members and/or guests, are paying to swim in your backyard pools.....but help us help you "IF" Pickle Ball is too preoccupying of your attention.